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[Solved] Approved install

Topics: Configuration Issue, Publishing Issue
Sep 17, 2013 at 5:20 PM
First I want to say thanks for putting your effort into WPP which may be a huge help for some of us to manage 3rd party applications and don't have the $$$ for an expensive deployment solution.

I have installed WPP, it is configured, it has certs from the WSUS server and I have exported them to the GPO. I did not generate these certs from WPP. The original certs do show on the 2 PC's. I have 2 updates from the Adobe catalogs and I approved them for one group to test, a reader and flash update. I created the deadline 1 day before my actual time to force the install to go immediately, it is still listed as install and 0 installs for that group with 2 PC's in it.

What shoud I look for?
Sep 17, 2013 at 7:18 PM
What is the status of the update in WPP : Not Applicable, Downloaded, Not Installed ?
On a PC, run the command WuAuClt /DetectNow, wait 1 minute and look at the C:\Windows\WindowsUpdate.log to see what happen.
  • Check that the certificate use by Wsus to sign package is correctly deployed on computers.
  • Check that the setting to trust non-Microsoft package is ok : HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AcceptTrustedPublisherCerts = 1
Sep 17, 2013 at 7:33 PM

David, I hope your English is better than my German! ;) Of these 3 detected updates, none are the Adobe installs, I appreciate your time and support.

Synchronization Windows Update Client successfully detected 3 updates.

2013-09-17 11:22:18:199 1020 bec Report CWERReporter finishing event handling. (00000000)

2013-09-17 11:22:19:892 1020 d00 AU Getting featured update notifications. fIncludeDismissed = true

2013-09-17 11:22:19:892 1020 d00 AU No featured updates available.

2013-09-17 11:22:45:347 1020 c50 Shutdwn user declined update at shutdown

2013-09-17 11:22:45:347 1020 c50 AU Successfully wrote event for AU health state:0

2013-09-17 11:22:45:347 1020 c50 AU AU initiates service shutdown

2013-09-17 11:22:45:347 1020 c50 AU ########### AU: Uninitializing Automatic Updates ###########

2013-09-17 11:22:45:378 1020 c50 Report CWERReporter finishing event handling. (00000000)

2013-09-17 11:22:45:518 1020 c50 Service *********

2013-09-17 11:22:45:518 1020 c50 Service ** END ** Service: Service exit [Exit code = 0x240001]

2013-09-17 11:22:45:518 1020 c50 Service *************

2013-09-17 11:25:38:280 1000 e28 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========

2013-09-17 11:25:38:296 1000 e28 Misc = Process: C:\Windows\system32\svchost.exe

2013-09-17 11:25:38:296 1000 e28 Misc = Module: c:\windows\system32\wuaueng.dll

2013-09-17 11:25:38:280 1000 e28 Service *************

2013-09-17 11:25:38:296 1000 e28 Service ** START ** Service: Service startup

2013-09-17 11:25:38:296 1000 e28 Service *********

2013-09-17 11:25:38:545 1000 e28 Agent * WU client version 7.6.7600.256

2013-09-17 11:25:38:545 1000 e28 Agent * Base directory: C:\Windows\SoftwareDistribution

2013-09-17 11:25:38:545 1000 e28 Agent * Access type: No proxy

2013-09-17 11:25:38:545 1000 e28 Agent * Network state: Connected

2013-09-17 11:26:24:086 1000 e28 Report CWERReporter::Init succeeded

2013-09-17 11:26:24:086 1000 e28 Agent *********** Agent: Initializing Windows Update Agent ***********

2013-09-17 11:26:24:086 1000 e28 Agent *********** Agent: Initializing global settings cache ***********

2013-09-17 11:26:24:086 1000 e28 Agent * WSUS server: <NULL>

2013-09-17 11:26:24:086 1000 e28 Agent * WSUS status server: <NULL>

2013-09-17 11:26:24:086 1000 e28 Agent * Target group: (Unassigned Computers)

2013-09-17 11:26:24:086 1000 e28 Agent * Windows Update access disabled: No

2013-09-17 11:26:24:086 1000 e28 Agent * Found 1 persisted download calls to restore

2013-09-17 11:26:24:133 1000 e28 DnldMgr Download manager restoring 1 downloads

2013-09-17 11:26:24:445 1000 e28 Agent * Successfully loaded 1 persisted download calls.

2013-09-17 11:26:24:460 1000 e28 AU ########### AU: Initializing Automatic Updates ###########

2013-09-17 11:26:24:476 1000 e28 AU # Approval type: Scheduled (User preference)

2013-09-17 11:26:24:476 1000 e28 AU # Scheduled install day/time: Every day at 3:00

2013-09-17 11:26:24:476 1000 e28 AU # Auto-install minor updates: Yes (User preference)

2013-09-17 11:26:24:476 1000 e28 AU # Will interact with non-admins (Non-admins are elevated (User preference))

2013-09-17 11:26:24:476 1000 e28 AU # Reconnecting download for 1 updates

2013-09-17 11:26:24:476 1000 e28 AU # Reconnected 1 pending download calls

2013-09-17 11:26:24:476 1000 e28 AU Setting AU scheduled install time to 2013-09-18 10:00:00

2013-09-17 11:26:24:974 1000 e28 Report *********** Report: Initializing static reporting data ***********

2013-09-17 11:26:24:974 1000 e28 Report * OS Version = 6.1.7601.1.0.65792

2013-09-17 11:26:24:974 1000 e28 Report * OS Product Type = 0x00000030

2013-09-17 11:26:24:990 1000 e28 Report * Computer Brand = Hewlett-Packard

2013-09-17 11:26:24:990 1000 e28 Report * Computer Model = HP Compaq 6000 Pro SFF PC

2013-09-17 11:26:25:005 1000 e28 Report * Bios Revision = 786G2 v01.09

2013-09-17 11:26:25:005 1000 e28 Report * Bios Name = Default System BIOS

2013-09-17 11:26:25:005 1000 e28 Report * Bios Release Date = 2009-08-25T00:00:00

2013-09-17 11:26:25:005 1000 e28 Report * Locale ID = 1033

2013-09-17 11:26:25:036 1000 e28 AU Successfully wrote event for AU health state:0

2013-09-17 11:26:25:036 1000 e28 AU Initializing featured updates

2013-09-17 11:26:25:036 1000 e28 AU Found 0 cached featured updates

2013-09-17 11:26:25:036 1000 e28 AU Successfully wrote event for AU health state:0

2013-09-17 11:26:25:036 1000 e28 AU AU setting pending client directive to 'Download Progress'

2013-09-17 11:26:25:036 1000 e28 AU Successfully wrote event for AU health state:0

2013-09-17 11:26:25:036 1000 e28 AU AU finished delayed initialization

2013-09-17 11:26:25:036 1000 240 DnldMgr *********** DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********

2013-09-17 11:26:25:036 1000 240 DnldMgr Contacting regulation server for 6 updates.

2013-09-17 11:26:25:068 1000 240 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:

2013-09-17 11:26:25:130 1000 240 Misc Microsoft signed: Yes

2013-09-17 11:26:25:130 1000 240 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:

2013-09-17 11:26:25:146 1000 240 Misc Microsoft signed: Yes

2013-09-17 11:26:25:146 1000 240 DnldMgr Regulation server path: https://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.

2013-09-17 11:26:28:510 1000 240 DnldMgr * Regulation call complete. 0x00000000

2013-09-17 11:26:28:525 1000 240 DnldMgr *********** DnldMgr: New download job [UpdateId = {F03964C0-E029-4033-9D69-1583A40EB317}.203] ***********

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update F03964C0-E029-4033-9D69-1583A40EB317 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr * Update is not allowed to download due to regulation.

2013-09-17 11:26:28:525 1000 240 DnldMgr *********** DnldMgr: New download job [UpdateId = {A86D9C79-A43B-4B11-A74B-EA13F21926F2}.203] ***********

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update A86D9C79-A43B-4B11-A74B-EA13F21926F2 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr * Update is not allowed to download due to regulation.

2013-09-17 11:26:28:525 1000 240 DnldMgr *********** DnldMgr: New download job [UpdateId = {B765BC98-D278-46D7-9BE7-23EBA0DB3491}.203] ***********

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update B765BC98-D278-46D7-9BE7-23EBA0DB3491 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr * Update is not allowed to download due to regulation.

2013-09-17 11:26:28:525 1000 240 DnldMgr *********** DnldMgr: New download job [UpdateId = {0DE3BD6A-2848-4791-968E-6DB43BEAC578}.203] ***********

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 0DE3BD6A-2848-4791-968E-6DB43BEAC578 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr * Update is not allowed to download due to regulation.

2013-09-17 11:26:28:525 1000 240 DnldMgr *********** DnldMgr: New download job [UpdateId = {35E2AD10-DAEF-4301-8C15-6BCC080604FA}.203] ***********

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 35E2AD10-DAEF-4301-8C15-6BCC080604FA is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr * Update is not allowed to download due to regulation.

2013-09-17 11:26:28:525 1000 240 DnldMgr *********** DnldMgr: New download job [UpdateId = {4B24E051-669D-44D1-B920-7F123F0D6728}.203] ***********

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 4B24E051-669D-44D1-B920-7F123F0D6728 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr * Update is not allowed to download due to regulation.

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update F03964C0-E029-4033-9D69-1583A40EB317 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update A86D9C79-A43B-4B11-A74B-EA13F21926F2 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update B765BC98-D278-46D7-9BE7-23EBA0DB3491 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 0DE3BD6A-2848-4791-968E-6DB43BEAC578 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 35E2AD10-DAEF-4301-8C15-6BCC080604FA is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 240 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 4B24E051-669D-44D1-B920-7F123F0D6728 is "Priority" regulated and can NOT download. Sequence 5979 vs AcceptRate 3249.

2013-09-17 11:26:28:525 1000 368 AU AU checked download status and it changed: Downloading is paused

2013-09-17 11:26:30:036 1000 240 Report CWERReporter finishing event handling. (00000000)

2013-09-17 11:26:40:035 1000 e28 AU No pending client directive

Thanks,

Charlie

Sep 17, 2013 at 8:26 PM

1. What is the status of the update in WPP : Not Applicable, Downloaded, Not Installed ?

2. On a PC, run the command WuAuClt /DetectNow, wait 1 minute and look at the C:\Windows\WindowsUpdate.log to see what happen.

I have sent the logs to you

3. Check that the certificate use by Wsus to sign package is correctly deployed on computers.

4. Check that the setting to trust non-Microsoft package is ok : HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AcceptTrustedPublisherCerts = 1

I could not find this one which led me to believe the GP was not being applied properly. As it was in a test group the GPO for WSUS was not applying and this key is not available.

After getting the GPO to apply the package is now in a not Applicable state. I’m not sure why. Adobe 9.4 is installed and I want to override this and update it.

Thanks,

Charlie

Sep 17, 2013 at 8:47 PM

David, I also cannot determine where the package is to be downloaded from, where would I verify it has downloaded? Should I enable the WSUS clacification “Updates” to allow the Adobe Reader 11.0.04 Update?

Thanks,

Charlie

Sep 17, 2013 at 9:35 PM
2013-09-17 11:26:24:086 1000 e28 Agent * WSUS server: <NULL>
2013-09-17 11:26:24:086 1000 e28 Agent * WSUS status server: <NULL>
2013-09-17 11:26:24:086 1000 e28 Agent * Target group: (Unassigned Computers)
Looks like you PC go to Microsoft Update, Not Wsus.
Check the whole Registry Key : HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
You should see the name of your Wsus server (in two value)
After getting the GPO to apply the package is now in a not Applicable state
What are "IsInstalled" and "IsInstallable" Rules ?
where would I verify it has downloaded?
Look at the WindowsUpdate Log file. You can also type WuAuClt /ReportNow to force your computer to report to Wsus.
Marked as answer by DCourtel on 1/17/2014 at 8:06 AM
Sep 17, 2013 at 9:54 PM

It is now almost working! The install failed.

callId = {90EB089D-A2CA-4726-A192-A5533A8487B0}

2013-09-17 13:21:29:807 1020 1660 AU Setting AU scheduled install time to 2013-09-18 10:00:00

2013-09-17 13:21:29:807 1020 1660 AU Successfully wrote event for AU health state:0

2013-09-17 13:21:29:807 1020 1660 AU AU setting pending client directive to 'Download Progress'

2013-09-17 13:21:29:823 1020 1660 AU Successfully wrote event for AU health state:0

2013-09-17 13:21:29:823 1020 1660 AU # Pending download calls = 1

2013-09-17 13:21:29:823 1020 1660 AU <<## SUBMITTED ## AU: Download updates

2013-09-17 13:21:29:823 1020 1730 DnldMgr *************

2013-09-17 13:21:29:823 1020 1730 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdates]

2013-09-17 13:21:29:823 1020 1730 DnldMgr *********

2013-09-17 13:21:29:823 1020 1730 DnldMgr * Call ID = {90EB089D-A2CA-4726-A192-A5533A8487B0}

2013-09-17 13:21:29:823 1020 1730 DnldMgr * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}

2013-09-17 13:21:29:823 1020 1730 DnldMgr * Updates to download = 1

2013-09-17 13:21:29:823 1020 1730 Agent * Title = Adobe Reader 11.0.04

2013-09-17 13:21:29:823 1020 1730 Agent * UpdateId = {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199}.1

2013-09-17 13:21:29:823 1020 1660 AU Successfully wrote event for AU health state:0

2013-09-17 13:21:29:823 1020 1730 DnldMgr *********** DnldMgr: New download job [UpdateId = {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199}.1] ***********

2013-09-17 13:21:29:932 1020 1730 DnldMgr * BITS job initialized, JobId = {A0DAC184-C4C8-4BDF-B257-EBE99BA4C4FC}

2013-09-17 13:21:30:072 1020 1730 DnldMgr * Downloading from http://zeus/Content/79/725DA177CF5D2AAFBF9364C783DED7408AC15B79.cab to C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79 (full file).

2013-09-17 13:21:30:244 1020 1730 Agent *********

2013-09-17 13:21:30:244 1020 1730 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdates]

2013-09-17 13:21:30:244 1020 1730 Agent *************

2013-09-17 13:21:34:783 1020 1730 Report REPORT EVENT: {AEAC1FC6-A0A8-411F-B7BF-42F91C92EE54} 2013-09-17 13:21:29:776-0700 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 1 updates.

2013-09-17 13:21:34:783 1020 1730 Report REPORT EVENT: {9C6120B7-490A-44B1-8544-269408B7546E} 2013-09-17 13:21:29:776-0700 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.

2013-09-17 13:21:34:783 1020 1730 Report CWERReporter finishing event handling. (00000000)

2013-09-17 13:21:44:814 1020 52c AU Launched new AU client for directive 'Download Progress', session id = 0x1

2013-09-17 13:21:44:845 5036 1050 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========

2013-09-17 13:21:44:845 5036 1050 Misc = Process: C:\Windows\system32\wuauclt.exe

2013-09-17 13:21:44:845 5036 1050 AUClnt Launched Client UI process

2013-09-17 13:21:45:157 5036 1050 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========

2013-09-17 13:21:45:157 5036 1050 Misc = Process: C:\Windows\system32\wuauclt.exe

2013-09-17 13:21:45:157 5036 1050 Misc = Module: C:\Windows\system32\wucltux.dll

2013-09-17 13:21:45:157 5036 1050 CltUI AU client got new directive = 'Download Progress', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0

2013-09-17 13:21:52:021 1020 984 DnldMgr BITS job {A0DAC184-C4C8-4BDF-B257-EBE99BA4C4FC} completed successfully

2013-09-17 13:21:52:302 1020 984 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79:

2013-09-17 13:21:52:505 1020 984 Misc WARNING: Error: 0x800b0109 when verifying trust for C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79

2013-09-17 13:21:52:505 1020 984 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79 are not trusted: Error 0x800b0109

2013-09-17 13:21:52:520 1020 984 DnldMgr WARNING: File failed postprocessing, error = 800b0109

2013-09-17 13:21:52:520 1020 984 DnldMgr Failed file: URL = 'http://zeus/Content/79/725DA177CF5D2AAFBF9364C783DED7408AC15B79.cab', Local path = 'C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79'

2013-09-17 13:21:52:520 1020 984 DnldMgr Error 0x800b0109 occurred while downloading update; notifying dependent calls.

2013-09-17 13:21:52:520 1020 1660 AU >>## RESUMED ## AU: Download update [UpdateId = {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199}]

2013-09-17 13:21:52:520 1020 1660 AU # WARNING: Download failed, error = 0x800B0109

2013-09-17 13:21:52:520 1020 1660 AU #########

2013-09-17 13:21:52:520 1020 1660 AU ## END ## AU: Download updates

2013-09-17 13:21:52:520 1020 1660 AU #############

2013-09-17 13:21:52:520 1020 1660 AU Setting AU scheduled install time to 2013-09-18 10:00:00

2013-09-17 13:21:52:520 1020 1660 AU Successfully wrote event for AU health state:0

2013-09-17 13:21:52:520 1020 1660 AU Successfully wrote event for AU health state:0

2013-09-17 13:21:52:520 5036 1050 CltUI AU client got new directive = 'Shutdown', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0

2013-09-17 13:21:52:536 1020 52c AU AU received handle event

2013-09-17 13:21:57:528 1020 1730 Report REPORT EVENT: {F9DAF3BE-2DFE-46F1-A36D-8EE6811FA17F} 2013-09-17 13:21:52:520-0700 1 161 101 {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199} 1 800b0109 AutomaticUpdates Failure Content Download Error: Download failed.

2013-09-17 13:21:57:590 1020 1730 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2013-09-17 13:21:57:590 1020 1730 Report WER Report sent: 7.6.7600.256 0x800b0109 26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199 Download 101 Managed

2013-09-17 13:21:57:590 1020 1730 Report CWERReporter finishing event handling. (00000000)

2013-09-17 13:24:38:346 1020 1740 AU Getting featured update notifications. fIncludeDismissed = true

2013-09-17 13:24:38:346 1020 1740 AU No featured updates available.

2013-09-17 13:24:40:312 1020 1740 AU Getting featured update notifications. fIncludeDismissed = true

2013-09-17 13:24:40:312 1020 1740 AU No featured updates available.

2013-09-17 13:25:47:781 1020 52c Shutdwn user declined update at shutdown

2013-09-17 13:25:47:781 1020 52c AU Successfully wrote event for AU health state:0

2013-09-17 13:25:47:781 1020 52c AU AU initiates service shutdown

2013-09-17 13:25:47:781 1020 52c AU ########### AU: Uninitializing Automatic Updates ###########

2013-09-17 13:25:47:890 1020 52c Report CWERReporter finishing event handling. (00000000)

2013-09-17 13:25:48:218 1020 52c Service *********

2013-09-17 13:25:48:218 1020 52c Service ** END ** Service: Service exit [Exit code = 0x240001]

2013-09-17 13:25:48:218 1020 52c Service *************

2013-09-17 13:28:19:308 1000 928 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========

2013-09-17 13:28:19:308 1000 928 Misc = Process: C:\Windows\system32\svchost.exe

2013-09-17 13:28:19:308 1000 928 Misc = Module: c:\windows\system32\wuaueng.dll

2013-09-17 13:28:19:308 1000 928 Service *************

2013-09-17 13:28:19:308 1000 928 Service ** START ** Service: Service startup

2013-09-17 13:28:19:308 1000 928 Service *********

2013-09-17 13:28:19:339 1000 928 Agent * WU client version 7.6.7600.256

2013-09-17 13:28:19:339 1000 928 Agent * Base directory: C:\Windows\SoftwareDistribution

2013-09-17 13:28:19:339 1000 928 Agent * Access type: No proxy

2013-09-17 13:28:19:339 1000 928 Agent * Network state: Connected

2013-09-17 13:28:19:839 1000 91c Report CWERReporter::Init succeeded

2013-09-17 13:28:19:839 1000 91c Agent *********** Agent: Initializing Windows Update Agent ***********

2013-09-17 13:28:19:839 1000 91c Agent *********** Agent: Initializing global settings cache ***********

2013-09-17 13:28:19:839 1000 91c Agent * WSUS server: http://zeus

2013-09-17 13:28:19:839 1000 91c Agent * WSUS status server: http://zeus

2013-09-17 13:28:19:839 1000 91c Agent * Target group: (Unassigned Computers)

2013-09-17 13:28:19:839 1000 91c Agent * Windows Update access disabled: No

2013-09-17 13:28:19:870 1000 91c DnldMgr Download manager restoring 0 downloads

2013-09-17 13:28:19:886 1000 91c AU ########### AU: Initializing Automatic Updates ###########

2013-09-17 13:28:19:902 1000 91c AU # WSUS server: http://zeus

2013-09-17 13:28:19:902 1000 91c AU # Detection frequency: 4

2013-09-17 13:28:19:902 1000 91c AU # Approval type: Scheduled (Policy)

2013-09-17 13:28:19:902 1000 91c AU # Scheduled install day/time: Every day at 3:00

2013-09-17 13:28:19:902 1000 91c AU # Auto-install minor updates: Yes (Policy)

2013-09-17 13:28:19:902 1000 91c AU # Will interact with non-admins (Non-admins are elevated (Policy))

2013-09-17 13:28:20:058 1000 91c AU Setting AU scheduled install time to 2013-09-18 10:00:00

2013-09-17 13:28:21:120 1000 928 Report *********** Report: Initializing static reporting data ***********

2013-09-17 13:28:21:120 1000 928 Report * OS Version = 6.1.7601.1.0.65792

2013-09-17 13:28:21:120 1000 928 Report * OS Product Type = 0x00000030

2013-09-17 13:28:21:136 1000 928 Report * Computer Brand = Hewlett-Packard

2013-09-17 13:28:21:136 1000 928 Report * Computer Model = HP Compaq 6000 Pro SFF PC

2013-09-17 13:28:21:151 1000 928 Report * Bios Revision = 786G2 v01.09

2013-09-17 13:28:21:151 1000 928 Report * Bios Name = Default System BIOS

2013-09-17 13:28:21:151 1000 928 Report * Bios Release Date = 2009-08-25T00:00:00

2013-09-17 13:28:21:151 1000 928 Report * Locale ID = 1033

2013-09-17 13:28:21:276 1000 91c AU Successfully wrote event for AU health state:0

2013-09-17 13:28:21:276 1000 91c AU Initializing featured updates

2013-09-17 13:28:21:276 1000 91c AU Found 0 cached featured updates

2013-09-17 13:28:21:276 1000 91c AU Successfully wrote event for AU health state:0

2013-09-17 13:28:21:307 1000 91c AU Successfully wrote event for AU health state:0

2013-09-17 13:28:21:307 1000 91c AU AU finished delayed initialization

2013-09-17 13:28:21:354 1000 91c AU Getting featured update notifications. fIncludeDismissed = true

2013-09-17 13:28:21:354 1000 91c AU No featured updates available.

2013-09-17 13:28:21:792 1000 8d4 Report Uploading 3 events using cached cookie, reporting URL = http://zeus/ReportingWebService/ReportingWebService.asmx

2013-09-17 13:28:24:119 1000 8d4 Report Reporter successfully uploaded 3 events.

2013-09-17 13:28:26:286 1000 91c AU Getting featured update notifications. fIncludeDismissed = true

2013-09-17 13:28:26:286 1000 91c AU No featured updates available.

2013-09-17 13:28:26:341 1000 8d4 Report CWERReporter finishing event handling. (00000000)

2013-09-17 13:32:04:917 1000 8d4 Agent *************

2013-09-17 13:32:04:917 1000 8d4 Agent ** START ** Agent: Finding updates [CallerId = ]

2013-09-17 13:32:04:917 1000 8d4 Agent *********

2013-09-17 13:32:04:917 1000 8d4 Agent * Online = No; Ignore download priority = No

2013-09-17 13:32:04:917 1000 8d4 Agent * Criteria = "IsInstalled=0 And IsHidden=0 And Type='Software'"

2013-09-17 13:32:04:917 1000 8d4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

2013-09-17 13:32:04:917 1000 8d4 Agent * Search Scope = {Machine}

2013-09-17 13:32:25:894 1000 8d4 Agent * Added update {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199}.1 to search result

2013-09-17 13:32:25:894 1000 8d4 Agent * Found 1 updates and 72 categories in search; evaluated appl. rules of 424 out of 1034 deployed entities

2013-09-17 13:32:25:909 1000 8d4 Agent *********

2013-09-17 13:32:25:909 1000 8d4 Agent ** END ** Agent: Finding updates [CallerId = ]

2013-09-17 13:32:25:909 1000 8d4 Agent *************

2013-09-17 13:32:46:214 2400 3a0 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========

2013-09-17 13:32:46:214 2400 3a0 Misc = Process: C:\Windows\InstallPendingUpdates.exe

2013-09-17 13:32:46:214 2400 3a0 Misc = Module: C:\Windows\system32\wuapi.dll

2013-09-17 13:32:46:214 2400 3a0 COMAPI -------------

2013-09-17 13:32:46:214 2400 3a0 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:32:46:214 2400 3a0 COMAPI ---------

2013-09-17 13:32:46:214 1000 8d4 Agent *************

2013-09-17 13:32:46:214 2400 3a0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:32:46:214 1000 8d4 Agent ** START ** Agent: Finding updates [CallerId = ]

2013-09-17 13:32:46:214 1000 8d4 Agent *********

2013-09-17 13:32:46:214 1000 8d4 Agent * Online = No; Ignore download priority = No

2013-09-17 13:32:46:214 1000 8d4 Agent * Criteria = "IsInstalled=0 And IsHidden=0 And Type='Software'"

2013-09-17 13:32:46:214 1000 8d4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

2013-09-17 13:32:46:214 1000 8d4 Agent * Search Scope = {Machine}

2013-09-17 13:32:49:039 1000 8d4 Agent * Added update {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199}.1 to search result

2013-09-17 13:32:49:039 1000 8d4 Agent * Found 1 updates and 72 categories in search; evaluated appl. rules of 424 out of 1034 deployed entities

2013-09-17 13:32:49:039 1000 8d4 Agent *********

2013-09-17 13:32:49:039 1000 8d4 Agent ** END ** Agent: Finding updates [CallerId = ]

2013-09-17 13:32:49:039 1000 8d4 Agent *************

2013-09-17 13:32:49:039 2400 de8 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:32:49:055 2400 de8 COMAPI - Updates found = 1

2013-09-17 13:32:49:055 2400 de8 COMAPI ---------

2013-09-17 13:32:49:055 2400 de8 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:32:49:055 2400 de8 COMAPI -------------

2013-09-17 13:34:02:471 2460 424 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0700) ===========

2013-09-17 13:34:02:471 2460 424 Misc = Process: C:\Windows\InstallPendingUpdates.exe

2013-09-17 13:34:02:471 2460 424 Misc = Module: C:\Windows\system32\wuapi.dll

2013-09-17 13:34:02:471 2460 424 COMAPI -------------

2013-09-17 13:34:02:471 2460 424 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:34:02:471 2460 424 COMAPI ---------

2013-09-17 13:34:02:471 1000 8d4 Agent *************

2013-09-17 13:34:02:471 2460 424 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:34:02:487 1000 8d4 Agent ** START ** Agent: Finding updates [CallerId = ]

2013-09-17 13:34:02:487 1000 8d4 Agent *********

2013-09-17 13:34:02:487 1000 8d4 Agent * Online = No; Ignore download priority = No

2013-09-17 13:34:02:487 1000 8d4 Agent * Criteria = "IsInstalled=0 And IsHidden=0 And Type='Software' And UpdateID='26da27df-8fe1-4b7a-92db-d5e37f1e1199'"

2013-09-17 13:34:02:487 1000 8d4 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

2013-09-17 13:34:02:487 1000 8d4 Agent * Search Scope = {Machine}

2013-09-17 13:34:03:548 1000 8d4 Agent * Added update {26DA27DF-8FE1-4B7A-92DB-D5E37F1E1199}.1 to search result

2013-09-17 13:34:03:548 1000 8d4 Agent * Found 1 updates and 72 categories in search; evaluated appl. rules of 214 out of 1034 deployed entities

2013-09-17 13:34:03:548 1000 8d4 Agent *********

2013-09-17 13:34:03:548 1000 8d4 Agent ** END ** Agent: Finding updates [CallerId = ]

2013-09-17 13:34:03:548 1000 8d4 Agent *************

2013-09-17 13:34:03:564 2460 d48 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:34:03:564 2460 d48 COMAPI - Updates found = 1

2013-09-17 13:34:03:564 2460 d48 COMAPI ---------

2013-09-17 13:34:03:564 2460 d48 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]

2013-09-17 13:34:03:564 2460 d48 COMAPI -------------

Thanks,

Charlie

Sep 17, 2013 at 11:33 PM
I can see the 2 applications I have enabled and show in Control Panel\All Control Panel Items\Windows Update\Select updates to install, both Reader and Flash.

Both have failed to install and both are listeded as failed in the WPP Report field.

What can I do so they install?

Thanks,

Charlie
Sep 18, 2013 at 6:12 AM
2013-09-17 13:21:52:302 1020 984 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79:
2013-09-17 13:21:52:505 1020 984 Misc WARNING: Error: 0x800b0109 when verifying trust for C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79
2013-09-17 13:21:52:505 1020 984 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\124375b99444efb42e05b70186f74343\725da177cf5d2aafbf9364c783ded7408ac15b79 are not trusted: Error 0x800b0109
2013-09-17 13:21:52:520 1020 984 DnldMgr WARNING: File failed postprocessing, error = 800b0109
Certificate problem or GPO.
Check that certificate is in the right place and the Registry Key :
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AcceptTrustedPublisherCerts = 1
Marked as answer by DCourtel on 1/17/2014 at 8:06 AM
Sep 18, 2013 at 8:15 PM

OK, what to do IF WSUS is working and delivering updates and WPP is not?

Thanks,

Charlie

Sep 18, 2013 at 8:56 PM
Edited Sep 18, 2013 at 8:59 PM
  1. Check that the computer is in a group where your update is approved for installation.
  2. Check that the update is shown as "Not Installed" or "Downloaded" for this computer.
  3. Check in the WindowsUpdate Log on the computer if it detect that an update is available.
  4. If the computer detect the update, does it successfully download it ?
Oct 2, 2013 at 11:52 PM

Due to the integration of Wsus Package Publisher I now have additional certs on my WSUS server and am unsure which ones are needed and am reluctant to delete any of them.

How can I tell which certificate is the one that should be used?

Oct 3, 2013 at 10:38 AM
Go to Tools -> Certificate -> Export Cert and save it to local hard drive. Then open the Cert and look information (valid dates, serial number ...) and compare with other certs in the mmc.