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Auto Deletion of Updates and Failing in Windows 8

Topics: Publishing Issue
Dec 10, 2014 at 9:30 AM
Edited Dec 10, 2014 at 9:31 AM
Dear Team,

Kindly suggest me on these issues,

->. We have been recently started pushing Windows 8, 8.1 machines in production and WSUS package publisher is used to push custom updates, but updates are failing in Windows 8 whereas no issues in Windows 7 (running perfectly). Tried with clean, reset of updates folder and WU service and .NET Framework 3.5 installation but with no success.

Server OS: Windows Server 2008R2
WSUS Version: 3.2.7600.256

->. Old published (inactive) updates are getting auto deleted
Dec 10, 2014 at 9:35 AM
In WSUS-FAQ No. 44 you will see which updates for your WSUS you are missing:

WSUS 3.0 (SP2) + KB2720211: Build 3.2.7600.251
WSUS 3.0 (SP2) + KB2734608: Build 3.2.7600.256
WSUS 3.0 (SP2) + KB2828185: Build 3.2.7600.262
WSUS 3.0 (SP2) + KB2938066: Build 3.2.7600.274

Pls install Updates your WSUS is missing, after this restart W8.1 Clients and try again. If it is failing again, post the last 50 Lines from the local %windir%\WindowsUpdate.log.
Dec 10, 2014 at 9:14 PM
Does it only occurs with Custom Update (regular update from WPP are working) ?
If yes, it's probably because your clients are unable to run CustomUpdateEngine.exe (which is compile in .Net Framework 2.0)

Try this :
  • Open WPP
  • Connect to your Wsus server
  • Select a custom update
  • On the information tab, click on the 'ID' link. This will open a explorer window
  • Open the folder and search for CustomUpdateEngine.exe
  • Copy it on an USB key
  • On a Windows 8 client that have this problem, run the CustomUpdateEngine.exe and see what happen
Dec 12, 2014 at 8:33 AM
Apologies for the delay in reply.

Allow me some time to provide you with results after running CustomUpdateEngine.exe