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HP Broadcom driver from Catalog

Topics: Publishing Issue
Feb 17, 2015 at 11:42 AM
Hello,

could you please help with a driver installation issue on Windows 8.1 x64 clients?

Environment and steps
  1. WSUS running on W2012R2
  2. WSUS Publisher 1.3.1411.09
  3. Imported a driver from HP Catalog - Broadcom NIC Drivers for Microsoft Win7/Win8.1 -64bit [16.6.4.1.A2]
  4. Approved on testing computers
  5. Clients are getting errors
REPORT EVENT: {BA6AF56B-7F07-4356-A722-99636AC5ADB4} 2015-02-17 12:24:23:654+0100 1 182 [AGENT_INSTALLING_FAILED] 101 {00004850-0000-0000-5350-000000066985} 2 80070643 AutomaticUpdatesWuApp Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Broadcom NIC Drivers for Microsoft Win7/Win8.1 -64bit [16.6.4.1.A2].
Coordinator
Feb 17, 2015 at 2:21 PM
Hello,
error 0x80070643, is a generic code meaning that the installation failed.

Open WPP and connect to your Wsus server, select the update and, on the 'Informations' tab click on the 'Id' link. This will open a window, open the folder with the GUID and copy all files/subfolders to an USB key. On the test computer, run plug the USB key and run the main file. See if the installation perform as expected.