[Closed] id issues for Deploy third party update

Topics: Configuration Issue
Aug 21, 2014 at 8:40 AM
Hi, i have a question on Deploy Adobe reader. i found that the id in the information tag can not be click to open it . Any setting that i am wrong. Secondary, Dose any steps we need to take in order to upgrade the WPP from 1.3.1407.11 to 1.3.14.7.29 ??

thanks
Coordinator
Aug 21, 2014 at 5:46 PM
Edited Aug 22, 2014 at 7:42 PM
Hi,
i found that the id in the information tag can not be click to open it
Try to clickon the link, then got to "help" -> "Send debug info..." -> clickon "Show Informations..." on the bottom left corner and send me the content of the file at package.publisher@free.fr
Dose any steps we need to take in order to upgrade
Simply overwrite old files with newest.
Aug 22, 2014 at 2:34 AM
Hi, DCourtel

When i send the content file to you. it reply that, the message size exceeds the databytes limit.
But anyway , after upgrade the WPP from 1.3.1407.11 to 1.3.14.7.29. now the ID in the information tag resume normal.

i have one more question. Since i have deploy the Adobe reader more than one time.
Now i found that in the updates tree list , i have more than on Adobe reader list.
first, in the top it showing "Approved". and in the report tag All computer are located in "Not Applicable" status
Second, in the top it showing "Declined {Expired). and in the report tag all computer are located in "Unknown" status
thirty, in the top it showing "Declined {Expired). and in the report tag all computer are located in "Unknown" status

Where the Flash Player in the top it showing "Approved". and in the report tag All computer are located in "Installed" status

Those correct setting ? If not how can i delete those fault setting?

thanks
Coordinator
Aug 22, 2014 at 7:46 PM
Those correct setting ?
I'm not sure to understand what you mean. Which 'setting' ?
You have to approve udpates you want to deploy on your computers.
Aug 25, 2014 at 12:53 AM
Hi,

My question is how to find those "first, sencond , third" is the correct setting ? if i found one of the following setting is wrong , How can i deleted it?.

thanks