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Install Error 80070643

Topics: Publishing Issue
Apr 14, 2016 at 8:07 AM
We just implementet the Newest Flash Player PlugIns into WPP and WSUS. Some Clients have problems with the instllations of the packages and some not.
Here are the some entries from the Windows Update Log:
2016-04-13 14:47:11:624 1116 1af8 Report REPORT EVENT: {EA9CB91B-04B9-444B-8ADA-DCB5A46A3925} 2016-04-13 14:46:43:035+0200 1 181 101 {5AA1188A-9903-4644-AF95-19CD9BC80A6B} 1 0 AutomaticUpdates Success Content Install Installation Started: Windows successfully started the following update: Adobe Flash Player 21 NPAPI
2016-04-13 14:47:11:624 1116 1af8 Report REPORT EVENT: {1D536A08-0FEF-4C37-B5DA-CC3618F625DB} 2016-04-13 14:46:43:790+0200 1 182 101 {5AA1188A-9903-4644-AF95-19CD9BC80A6B} 1 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Adobe Flash Player 21 NPAPI.
2016-04-13 14:47:11:624 1116 1af8 Report REPORT EVENT: {FE0F30C8-8021-45E9-8C96-7C917927D17A} 2016-04-13 14:46:43:792+0200 1 181 101 {833E96C4-D6DC-466A-BEC9-1B7EC73C66D8} 1 0 AutomaticUpdates Success Content Install Installation Started: Windows successfully started the following update: Adobe Flash Player 21 ActiveX
2016-04-13 14:47:11:624 1116 1af8 Report REPORT EVENT: {A4F14476-DBFE-47AC-982B-C40F1331B9BB} 2016-04-13 14:46:44:455+0200 1 182 101 {833E96C4-D6DC-466A-BEC9-1B7EC73C66D8} 1 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Adobe Flash Player 21 ActiveX.

We also tried first to uninstall the existing old Flash Player Version and install then the packages, but the result is the same.
Editor
Apr 14, 2016 at 8:35 AM
Maybe there is a browser Session open? Then installation will failed.

Try to install manually, it failed too?
Apr 14, 2016 at 3:17 PM
Hi,

at the installation time wasnt any browser open. Tried now to install the msi files manually but it failed also. At the manually install try the installer tries to deinstall the previous version, but this version is already deinstalled. So we tried to run the deinstaller from Adobe. But it looks like that still some data from the previous version are there. The installer show the error 6B2.
Editor
Apr 14, 2016 at 4:11 PM
We had the same problem with one client, we did a new install from OS with all prgrams.